Course Syllabus

Leadership in Systems and Organizations

NURS_ADV-510

Spring 2025

3 Credit Hours

Prerequisites: Admission to Nursing graduate program.

Course Details

Day and Time: [tbd]

Meeting Location: [tbd]

Instructor Contact Information

Instructor Name: [tbd]

Instructor Contact Information: [office location, phone, email] [tbd]

Instructor Office Hours: [tbd]

Course Description

Students will gain foundational thinking to include understanding of leadership styles, change management frameworks, strategic management, Diffusion of Innovations, Communication Theory, and Systems and Complex Thinking. Gained knowledge will include principles of effective communication to promote teamwork, collaboration, employee engagement, and relationship management through transformative and innovative change leadership.

Course Materials

Books:

Barnas, Kim , Toussaint, John (2021). Becoming the Change: Leadership Behavior Strategies Continuous Improvement in Healthcare
- ISBN-13: 978-1-260-46168-8

Heath, Dan (2020). Upstream: The Quest to Solve Problems Before They Happen.
- ISBN-13: 978-1787632745

Ku, Lupton (2020). Health Design Thinking: Creating Products and Services for Better Health.
- ISBN: 978-0-262-53913-5

Other Materials:

American Psychological Association. (2020). Publication Manual of the American Psychological Association, 7^th Ed. American Psychological Association: Washington, D.C. (Purdueowl.com has updated their services to reflect 7^th edition)

Liedtka, Jeanne (2011) Designing for Growth: A Design Thinking Tool Kit for Managers (Columbia Business School) ISBN-13: 978-0231158381

Bolman L, Dean T. (2017). Reframing Organizations: Artistry, Choice and Leadership. (6th edition). NJ: Jossey-Bass. ISBN 9781119281818.

Journal articles will be available electronically through WSU libraries and also posted in the weekly content.

Fees: [tba]

**Student Learning Outcomes (SLOs)**
Course Learning Outcomes (students will be able to:)	Assessment of the Learning Outcomes
1. Implement concepts from foundational nursing and leadership theories that guide self-reflection professional development, and an effective personal leadership approach.	IPE Event and Reflection Paper Leadership Group Presentation Scholarly Paper #1 Scholarly Paper #2
2. Differentiate between varying organizational structures and examine applicable structures to nursing roles and responsibilities.	Leadership Group Practicum Scholarly Paper #1 IHI Modules
3. Summarize factors of effective communication and conflict mitigation which inform patient-centered safety.	Leadership Group Presentation Scholarly Paper #1 IHI Modules
4. Identify nursing and nursing leadership ethical standards that align with ANA Code of Ethics.	IPE Event and Reflection Paper Leadership Group Presentation

**Course Schedule**

**[Please note that a WSU semester is 15 weeks + Thanksgiving/Spring Break. The schedule below does not include the break.]**
Dates	Lesson Topic	Assignment	Assessment
Week 1 Zoom session	Syllabus Overview Four Frames Overview Introduction to Change Management Theories of Change	Heath: Ch 1, 2 Online Readings as assigned	Sign up for Leadership Style Group Presentations
Week 2	Upstream Thinking Leadership Styles	Heath: Section One (Ch 2, 3, 4) Online Readings as assigned IHI Module: L 101: Introduction to Health Care Leadership	N/A
Week 3	Change Management: Problem Blindness Uncovering the source of problems	Heath: Section Two: (Ch. 5-11) Online Readings as assigned IHI Module: PS 101 Introduction to Patient Safety	N/A
Week 4 Zoom session	Quality & Safety Measurements and impact on Outcomes Quintuple Aim	Heath: Section 3 (Ch 12, 13) Online Readings as assigned. IHI Module: TA 101: Introduction to the Triple/Quintuple Aim for Populations	Sign up for REQUIRED Interprofessional Education Event – Calendar and sign provided in Canvas
Week 5	How to approach problem solving and what tools and methods to use	Barnas, Toussaint: Part 1 Ku, Lupton: Principles Section Liedtka Section I Online Readings as assigned IHI Module:* PS 102: From Error to Harm	N/A
Week 6	Overview of Design thinking Lean Process tools	Barnas, Toussaint: Part 1 Ku, Lupton: Ch: METHODS Section Liedtka: Section II Online Readings as assigned IHI Modules: QI I02 How to improve with the Model of Improvement & QI 103 Testing and Measuring Changes with PDSA Cycles	N/A
Week 7	Economics of Healthcare	Barnas, Toussaint: Part 2 Ku, Lupton: Methods Section Online readings as assigned	N/A
Week 8 Zoom session on 10/12	SWOT Analysis Lean Tools / Value Proposition / SPIN A3 – Goal Setting	Barnas, Toussaint: Part 2 Online readings as assigned IHI Modules: QI 104 Interpreting Data &	N/A
Week 9	Lean Process Case Studies SWOT analysis	Barnas, Toussaint Part 3 and Appendix Case Studies Online readings as assigned	N/A
Week 10	The Why and How of Design Thinking	Ku, Lupton: Ch: pg. 14-28 & Case Studies Liedtka Section I, III Online readings as assigned IHI Module:* PS103 Human Factors and Safety	Change Management Paper Due
Week 11	What is? What if? What wows? The Design Thinking Process	Ku, Lupton: Ch: pg. 34-52, METHODS section & Case Studies *Liedtka Section V, VI Online readings as assigned	N/A
Week 12	Leading Growth and Innovation in your Organization	Ku, Lupton: Health Design lab pg. 198-214 * Liedtka Section V, VI Online readings as assigned IHI Module: PS 104 Teamwork and Communication	N/A
Week 13 Zoom session	Transformational Leadership A3 – Goal Setting	Online and Zoom Instructions to be provided Online readings as assigned	N/A
Week 14	Three C’s of Communication Leading Growth and Innovation	Online readings as assigned IHI Module: PS 105 Leading Quality Improvement	A3 Paper Due
Week 15 Zoom class	Influential Leadership	N/A	IPE Event Reflection Paper Due All nonclinical practicum hours to be logged into Exxat Due: 12/08 Midnight

Expectations for Student Effort

Students are expected to spend the following on course work (at a minimum):

Didactic [F2F Video Conference or Directed Online Learning]

15 hours of faculty-directed instruction per credit hour.

Graduate Courses

For each hour of lecture equivalent, students should expect to have a minimum of two hours of work outside class.

Grading

Assignment Breakdown
Type of Assignment (tests, papers, etc.)	Points	Percent of Overall Grade
IHI Modules	10	10
IPE Event Participation and Reflection Paper	20	20
Leadership Group Presentation	10	10
Scholarly Papers	50 (25 each)	50
Participation and Engagement in Zoom Classes and Activities	10	10

Grading Schema
Grade	Percent	Grade	Percent
A	95-100	C	73-75
A-	90-94	C-	70-72
B+	86-89	D+	66-69
B	83-85	D	60-65
B-	80-82	F	0-59
C+	76-79

*Minimum passing final grade for a required nursing course is C (73%). If you receive a course grade of C- (≤72%) or lower, you will need to repeat the course.

Grade Rounding Policy

A grade is rounded up if the percentage grade is >0.5 (e.g., 93.55 is rounded to a 94) or is rounded down if the percentage grade is <0.5 (e.g., 93.43 is rounded to a 93).

Alternative Grades

Incomplete, X, or Z may be awarded based on WSU Policy at https://registrar.wsu.edu/grades-and-gpa/.

Attendance and Make-Up Policy

Policy

Students are expected to attend all scheduled classes and 1:1 sessions (with course instructor, mentor, peers, etc.), no matter the modality (in person, asynchronous/synchronous VC, etc.), unless arrangements are made ahead of time.

Students are expected to come to class prepared to listen (or to present) and to ask questions that add to their knowledge and to the knowledge of others. This includes students actively sharing what they are learning in the readings and discussion boards.

Absence Makeup

Makeups are dependent on circumstances and/or prior notice only. It is the student's responsibility to ask for any missing assignments or makeup work due to an excused absence from class.

PRIOR TO MISSING A SCHEDULED CLASS/SESSION, and using their student WSU email account, the student is to email the course instructor to negotiate how the missed session is to be made up.
More than one unexcused absence will result in a 5% deduction to the student’s overall course grade (i.e., final grade for the course).
Extreme violations of this policy will result in a Performance Improvement Plan (PIP) being filed with the Center for Student Excellence.

Late Assignments

Late Assignment Policy

All course work (including, but not limited to assignments, class activities, and discussion boards) must be submitted no later than the due date specified in this syllabus unless prior arrangements are made with the faculty and a new due date is established.

All assignments (LMS postings, individual, group, presentation/written, etc.) submitted after the deadline AND without prior notification to or arrangements with the faculty, will be subjected to a penalty.

Assignment Due Date Extension Procedure

PRIOR TO THE ASSIGNMENT DUE DATE, and using their student WSU email account, the student is to email the course instructor to negotiate a different due date.
If the student does not negotiate a different due date, depending on the circumstances, the course faculty will impose a penalty such as:
- an assignment score = zero.
- a loss of 5 percentage points (for the assignment) for each day (24 hours) past the deadline.
Extreme violations of this policy will result in a Performance Improvement Plan (PIP) being filed with the Center for Student Excellence.

Academic Integrity Statement

Students and faculty share in the responsibility of upholding and protecting academic honesty standards within the University. At Washington State University, all cases of academic dishonesty or academic misconduct, including cases of plagiarism, will be handled according to the process in WAC 504-26-415.

Through the academic integrity violation process (see https://www.handbook.wsu.edu/academic-integrity-process/), the reported student will receive notice of the concerning information and will be given an opportunity to respond. The Standards of Conduct for Students covers cheating, plagiarism, or other forms of academic dishonesty including but not limited to the following:

unauthorized collaboration on assignments;
facilitation of dishonesty including not challenging academic integrity violations by others;
obtaining unauthorized knowledge of course assignments or exam materials;
unauthorized multiple submissions of the same work for different course assignments;
sabotage of another student’s work;
knowingly furnishing false information or data to any University official, faculty, or staff; and
forgery, alteration, or misuse of any University document, record, or form of personal identification.

For a complete definition of academic dishonesty, see WAC 504-26-415 at https://apps.leg.wa.gov/WAC/default.aspx?cite=504-26-010.

Given the accessibility of electronic information, further discussion of commonly observed examples of plagiarism is warranted.

Examples may include:

copying material (e.g., copy and paste) from any source without proper citation;
copying homework solutions from online sources such as CHEGG, Bartleby, StackExchange, and solutions manuals; or
using an essay for hire service or copying material from another student.

When submitting group projects, any example of plagiarism may result in the entire group facing disciplinary action. It is appropriate to ask professors for further clarification of proper protocol. In addition to increasing the availability of information, technology also provided enhanced methods for identifying copied work. Plagiarizing another’s work denies learning opportunities and does not advance one’s academic pursuits.

If a graduate student becomes aware of any incidents of academic dishonesty, the graduate student should report the incident to the appropriate faculty member. The faculty member is then responsible for contacting the reported student and for notifying the Center for Community Standards. Sanctions imposed by the faculty member may include failure of the assignment, test, or entire course. Sanctions may also lead to loss of one’s assistantship (see Chapter 9.G) and/or dismissal from the graduate program.

The Center for Community Standards will assign additional educational outcomes to a student found responsible for an academic integrity violation. For more information about possible outcomes from the community standards process, please visit https://handbook.wsu.edu/violations-and-possible-sanctions/. If a student is uncomfortable reporting another student to a faculty member, other resources include the ombudsman, the Graduate School, and the Center for Community Standards.

Artificial Intelligence (AI) Policy

WSU Executive Policy 8 prohibits the inclusion of legally protected or regulated data (e.g., proprietary, personally identifiable information, HIPAA, FERPA) in queries provided to generative AI platforms like ChatGPT. The appropriate use of AI in this course includes the use of the platform and tools, such as AI-based tools to improve spelling and grammar like Grammarly, use of AI tools such as TurnitIn to test for plagiarism before turning in an assignment or by the professor after an assignment is received, and use of platforms such as ChatGPT for outlining an assignment. You may not use ChatGPT for more than 10% of the content of ANY assignment. Use of AI for >10% of an assignment unless it is specifically authorized in the instructions for that assignment will result in an automatic zero for that assignment and potential referral to the Center for Community Standards.